Cancellation policy

Last updated: July 26, 2026

Hudson Managed monthly service

This policy applies to Hudson Managed, the optional monthly content and care service for customers who own a Hudson wall.

Hudson Managed renews each month using the payment method on file until canceled. Cancel before the next billing date to stop future charges. A cancellation takes effect at the end of the current paid service period.

To cancel, use any cancellation option available in your customer account or email hello@hudsonpictures.com. Include the customer or company name and the site or wall covered by the service. We will confirm the effective date.

Payments are not refundable after a monthly service period begins. If a charge was made after a timely cancellation request because of our error, contact us and we will correct it.

Hudson Complete Rent

Hudson Complete Rent is not governed by this monthly service policy. It is a separate 36-month commercial rental under a signed agreement. That agreement controls cancellation, early termination, return, renewal, upgrade, and purchase options.

Ownership orders

Cancellation of a wall purchase is governed by our Return and Refund Policy.